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Refund and Cancellation Policy
Refund and Cancellation Policy – The Teachers's Academy
At The Teachers's Academy we understand that circumstances may change, and we strive to provide a fair and transparent refund and cancellation policy to address such situations. Please read the following policy carefully to understand how refunds and cancellations are handled.
Refund Policy
Initial Consultation Fee: The initial consultation fee is non-refundable. This fee covers the time and expertise of our consultants during the initial assessment of your case. Service Fees: Service fees for immigration consultancy services are generally non-refundable once the services have been initiated. These fees cover the costs associated with case assessment, documentation, application preparation, and consultations. Government and Third-Party Fees: Any fees paid to government bodies, embassies, or third-party service providers for visa applications, processing, or related services are non-refundable, as they are typically beyond our control.Refund Eligibility
Refunds for service fees may be considered on a case-by-case basis if The Teachers's Academy fails to provide the agreed-upon services due to reasons within our control. Such situations may include errors on our part or failure to deliver the promised services as outlined in the service agreement.Cancellation Policy
Cancellation of Services: If you wish to cancel our services before the initiation of the application process, you may be eligible for a partial refund. The initial consultation fee, however, is non-refundable.Cancellation After Service Initiation: If you decide to cancel our services after the initiation of the application process, the service fees are generally non-refundable. Exceptions may be made in cases where The Teachers's Academy fails to provide the agreed-upon services as outlined in the service agreement
Requesting Refunds and Cancellations
To request a refund or cancellation, please follow these steps: 1. Contact our customer support team at [email protected] /Phone Number: +91 92516 92516 2. Provide your full name, case number and a detailed reason for the refund or cancellation request. 3. Our team will review your request and respond within 2 business days.Important Notes
1. All refund requests must be made in writing or via email. 2. Refunds, if approved, will be processed within 2 business days of the approval notification. 3. If your application has already been submitted to government authorities or other relevant entities, refunds may not be possible due to non-recoverable costs.The Teachers Academy reserves the right to modify or amend this refund and cancellation policy at its discretion. Any changes to this policy will be communicated through our official website.
For any questions or concerns about our refund and cancellation policy, please contact our customer support team at [email protected] /Phone Number : +91 92516-92516.
Please note that this content is provided as a general guideline for creating a Refund and Cancellation Policy page for an immigration consultancy firm named “The Teachers's Academy”. You should tailor the content to your specific business needs, consult with legal professionals if necessary, and ensure that the policy accurately reflects your firm’s practices and legal requirements.